Defect Tracking Tools

This is a list of defect tracking tools. Both commercial and freeware tools are included. The tools on this list are all available standalone, with the exception of a few that are integrated with a test management system. Tools that are only available as part of a bundled suite of tools, such as a configuration management toolset or a complex CASE tool, are not included. Tools that are better suited as call management tools than defect tracking tools are not included, though some tools that are listed claim to do both well.

Many of the tools on this page do not include a Software Description section. This was done to make is easier when I first set up the page. I am now accepting updates and new entries from vendors that include this section.

Current Listings

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Tools Listed Elsewhere

These tools are listed in a different category, but also offer features that are relevant for this page.

Other Defect Tracking Tool Resources


+1CR

Kind of Tool
Supports extensive problem report management capabilities that allow you to submit, list, view, query, print, and administer change requests.
Organization
+1 Software Engineering
http://www.plus-one.com/+1CR_fact_sheet.html
Platforms
Solaris

Entry added November 29, 2000.
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Aardvark

Kind of Tool
Browser based bug tracking system
Organization
Red Gate Software Ltd.
http://www.red-gate.com/
Platforms
Hosted web-based service, or Aardvark in a Box for Windows NT 4.0 Server, Windows 2000 Server for the server

Entry added December 8, 2000.
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AllChange

Kind of Tool
Configuration/change management system
Organization
Intasoft
http://www.intasoft.co.uk/
Platforms
Server: Windows and UNIX

Entry added November 29, 2000.
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Bugcentral.com

Kind of Tool
Hosted bug tracking service
Organization
Bugcentral Inc.
http://www.bugcentral.com/
Software Description
Bugcentral.com is a fully hosted bug tracking service. No software to install. Companies such as Financial Times of London, Ernst&Young, Accenture, EDS and other major corporations have used Bugcentral as their centralized bug tracking service to keep their distributed teams in sync.
Platforms
All platforms supported, accessible through any browser.

Entry updated March 21, 2008.
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Buggit

Kind of Tool
Manages bugs and features. (freeware)
Organization
Pierce Business Systems
http://www.winsite.com/bin/Info?500000025751 - Access 2000 http://www.winsite.com/bin/Info?460 - Access 97
Software Description
Buggit manages bugs and features throughout the software development process. Testers, developers, and managers can all benefit greatly from the use of Buggit. They can enter and edit bugs/features, perform quick lookups of existing issues, print from a wide variety of powerful reports and graphs (see screen shot links at PBSystems webpage), administer new bug project databases, and much more. Buggit provides an unlimited number of central, multi-user databases, each capable of handling mulitple concurrent users across the development team.

Buggit was developed by Pierce Business Systems, which is no longer in business. It is still distributed by WinSite.

Platforms
Windows with Access 97 or Access 2000

Entry updated August 27, 2007.
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Buggy

Kind of Tool
A multiuser database program designed specifically for keeping track of bugs in your programs.
Organization
Novosys EDV GmbH
http://www.novosys.de/Buggy/Buggy.html
Platforms
Server: Windows NT, 2000, XP, 2003, Clients All 32-bit Windows OS

Entry added November 29, 2000.
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Bugzilla

Kind of Tool
Web-based database for bugs. (freeware)
Organization
Mozilla
http://www.bugzilla.org/
Software Description
A defect dracking dystem that allows individuals or groups of developers to keep track of outstanding bugs in their product effectively.
Platforms
Solaris, Linux, Win32, MacOS X, xBSD

Entry updated February 3, 2003.
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Census Bug Tracking and Defect Tracking

Kind of Tool
Bug tracking system
Organization
MetaQuest Software Inc.
http://www.metaquest.com/Solutions/BugTracking/BugTracking.html
Software Description
Census is a highly scalable Web-based bug tracking and defect tracking tool that can also track change requests, support calls, test cases, timesheets, and much more. Features include full customization capabilities, Visual SourceSafe integration, automatic e-mail notifications, user/group/field-level security, role-based workflow rules, custom Web views for different groups of users, built-in reporting, attachments, and change history tracking.
Platforms
All Windows, web-based

Entry updated September 28, 2004.
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Telelogic Change

Kind of Tool
An entirely Web-based and fully integrated change request tracking and reporting system that simplifies the process for change request management.
Organization
IBM
http://www.telelogic.com/products/change/
Platforms
Server: Windows Server 2003, Windows XP Professional, Solaris, HP-UX, IBM AIX, Redhat Enterprise Linux. Client: Internet Explorer, Mozilla Firefox.

Entry updated March 21, 2008.
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ClearDDTS

Kind of Tool
A change request management product for UNIX specifically designed to track and manage product defects and enhancement requests uncovered during product development and quality assurance testing.
Organization
IBM Rational Software
http://www-306.ibm.com/software/awdtools/clearddts/
Platforms
Server: Sun Solaris, HP-UX, DEC OSF1, IBM AIX, SGI IRIX

Entry added November 29, 2000.
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ClearQuest

Kind of Tool
A highly flexible defect and change tracking system that captures and tracks all types of change.
Organization
IBM Rational Software
http://www-306.ibm.com/software/awdtools/clearquest/
Platforms
Client: NT 4.0, 95/98, 2000. Server: NT 4.0, 95/98, 2000.

Entry added November 29, 2000.
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CustomerFirst

Kind of Tool
CustomerFirst contains an integrated defect tracking system that improves the communicationsand workflow between support development quality assurance departments.
Organization
RTI Software
http://www.rti-software.com/customerfirst.html
Platforms
Windows 95, 98, NT, 2000, Netware, OS/2, Unix

Entry added November 29, 2000.
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Debian Bug Tracking System

Kind of Tool
Problem report database (freeware)
Organization
Ian Jackson
http://www.chiark.greenend.org.uk/~ian/debbugs/
Software Description
The Debian bug tracking system is a set of scripts which maintain a database of problem reports. All input and manipulation of reports is done by email; developers do not need on-line web access or accounts on the host system. Outstanding, recently closed and other listings of reports are made available via a webserver, and by an email request bot. Each report has a separate email address for submission of additional information. Core functions do not require CGI scripts.
Platforms
Unix

Entry updated February 3, 2003.
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Defect Tracker

Kind of Tool
Tracks and organizes defect reports during the development process.
Organization
New Fire
http://www.newfire.com/
Platforms
Server: Windows 98, 2000, NT 4.0, Linux

Entry added November 29, 2000.
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DevTrack

Kind of Tool
A defect- and project-tracking tool designed specifically for software development teams.
Organization
TechExcel, Inc.
http://www.techexcel.com/
Platforms
Client: Windows 95/98, 2000, NT 4.0+. Server: Windows NT Server 4.0+, 2000.

Entry added November 29, 2000.
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elementool

Kind of Tool
Bug and support tracking tool
Organization
Elementool Inc.
http://elementool.com/
Platforms
Web-based, ASP-maintained server

Entry added November 29, 2000.
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GNATS

Kind of Tool
A set of tools for tracking bug reports. (freeware)
Organization
GNU
http://www.gnu.org/software/gnats/
Software Description
GNU GNATS is a set of tools for tracking bugs reported by users to a central site. It allows problem report management and communication with users via various means. GNATS stores all the information about problem reports in its databases and provides tools for querying, editing, and maintenance of the databases.

Thanks to its architecture, GNATS is not bound to a single user interface--it can be used via command line, e-mail, Emacs, or a network daemon, usually used with a Web interface. Together with the fact that all GNATS databases and configuration can be stored in plain text files, it allows easy use and provides good flexibility. Basically, if the GNATS tools do not provide everything you need, you can add your own additional utilities using standard GNU tools.

Platforms
Server runs on unix. Clients may run on a broad set of platforms using a web interface, and several other user interfaces are available.

Entry updated January 30, 2003.
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JitterBug

Kind of Tool
Web based bug tracking system (freeware)
Organization
samba.org
http://samba.org/jitterbug/
Software Description
JitterBug is a web based bug tracking system. It was originally developed by the Andrew Tridgell to handle bug tracking, problem reports and queries from Samba users. JitterBug operates by receiving bug reports via email or a web form. Authenticated users can then reply to the message, move it between different categories or add notes to it. In some ways JitterBug is like a communal web based email system.

JitterBug is no longer actively maintained but it is still available for download.

Platforms
Unix. Implemented in C.

Entry updated February 10, 2006.
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Problem Reporting System (PRS)

Kind of Tool
A client/Server defect tracking tool that manages and tracks problem information during the project development life cycle.
Organization
Testmasters, Inc
http://www.testmastersinc.com/
Platforms
Windows

Entry added November 29, 2000.
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ProblemTracker

Kind of Tool
Web-based bug & defect tracking software
Organization
NetResults Corporation
http://www.ProblemTracker.com/
Software Description
Web-based collaboration software for bug tracking, defect tracking, issue tracking, change management, self-service support, and help desk.
Platforms
Windows 2000 Server, NT 4

Entry updated October 21, 2002.
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ProjectPortal

Kind of Tool
A Quality Assurance (bug tracking) application and a document repository.
Organization
Most Media
http://www.mostmedia.com/projectportal/projectPortal.htm
Platforms
Server: Windows NT

Entry added November 29, 2000.
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PR-Tracker

Kind of Tool
Helps manage software development projects by tracking software bugs, action items, and change requests with problem reports.
Organization
Softwise Company
http://www.prtracker.com/
Platforms
Windows 95, 98, NT, 2000

Entry added November 29, 2000.
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Razor/PT

Kind of Tool
Problem tracking system (with web add-on IssueWeaver)
Organization
Visible Systems Corporation
http://www.visible.com/Products/Razor/
Platforms
Server: SunOS, Solaris, Windows NT 4.0, Linux, AIX, HP-UX, Digital Unix, IRIX. Client: all of the above plus Windows 95, 98.

Entry updated November 18, 2002.
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BMC Remedy Quality Management

Kind of Tool
Automates the process for managing product defects and new features requests.
Organization
BMC Software, Inc.
http://www.bmc.com/products/proddocview/0,2832,19052_0_32859587_123156,00.html
Platforms
Client: Windows or web-based. Server: Windows, Solaris, HP-UX.

Entry added November 29, 2000.
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SilkCentral Issue Manager

Kind of Tool
A defect tracking product used to track and manage errors in your software projects.
Organization
Borland Software Corporation
http://www.segue.com/html/s_solutions/silk/s_radar.htm
Platforms
Client: Windows 95, NT, or web client

Entry added November 29, 2000.
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SWBTracker

Kind of Tool
A Windows-based defect management solution for software developers who need to track problem reports and enhancement requests to their software products.
Organization
Software with Brains, LLC
http://www.softwarewithbrains.com/swbtrack.htm
Platforms
Client: Windows 95, 98, NT 4.0

Entry added November 29, 2000.
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TestTrack Pro

Kind of Tool
Defect and Bug Tracking
Organization
Seapine Software, Inc.
http://www.seapine.com/index.php?s=22&k=76&d=1
Software Description
Seapine Software's TestTrack Pro tracks defects, feature requests, change requests, development assignments, customer issues, and any other tasks or artifacts tracked as part of your development process. Easy to install, configure, and use, TestTrack Pro easily scales to handle hundreds of geographically dispersed users. Cross-platform client/server support gives you the flexibility to deploy TestTrack Pro on your preferred platform.
Platforms
Microsoft Windows 2000, XP, Server 2003, Vista, or Server 2008; Mac OS X; Linux; Solaris; Internet Explorer, Firefox, and other Web browsers that support HTML 3.0 and newer.

Entry updated June 25, 2008.
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TrackWeb Defects

Kind of Tool
Windows and web based defect tracking solution.
Organization
Soffront
http://www.soffront.com/
Platforms
Client: Windows 95, 98, NT. Server: NT 4.0.

Entry added November 29, 2000.
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Trackgear

Kind of Tool
A Web-based defect tracking solution.
Organization
LogiGear Corporation
http://www.logigear.com/products/trackgear.html
Platforms
Server: NT 4.0 Server.

Entry updated November 18, 2002.
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TrackRecord

Kind of Tool
An enterprise-wide change request management, defect and project tracking tool.
Organization
Compuware Corporation
http://www.compuware.com/products/trackrecord.htm
Platforms
Client: Windows 95, 95, NT 4.0. Server: Windows NT 4.0.

Entry updated November 18, 2002.
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Trackwise

Kind of Tool
A fully-integrated and extremely customizable tracking system used for managing problem reports, bugs/defects, change requests, customer complaints, and corrective action items.
Organization
Sparta Systems
http://www.sparta-systems.com/
Platforms
Client: Windows 95, 98, NT, 2000. Server: Windows NT 3.51/4.0 server, UNIX

Entry added November 29, 2000.
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McCabe CM - TRUEtrack

Kind of Tool
Bug / Defect tracking
Organization
McCabe Software, Inc.
http://www.mccabe.com/
Software Description
McCabe CM - TRUEtrack enables organizations to track the tasks and changes in their software development processes, helping to eliminate duplicate problems and to increase visibility and accountability throughout the change process.

Entry updated November 25, 2002.
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Visual Intercept

Kind of Tool
A suite of enterprise issue management solutions
Organization
Elsinore Technologies
http://www.elsitech.com/
Platforms
Client: Windows NT 3.51/4.0. Server: NT 4.0 Server, Windows 2000 Server.

Entry updated November 18, 2002.
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ZeroDefect

Kind of Tool
Issue management system
Organization
ProStyle Software Inc.
http://www.prostyle.com/issue.html
Platforms
Windows 95, 98, NT, 2000

Entry added November 29, 2000.
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ExtraView

Kind of Tool
Web Based Bug Tracking and Tracking Platform
Organization
ExtraView Corporation
http://extraview.com/
Software Description
ExtraView tracks bugs, defects, customer support and help desk issues by serving up customized role-based processes and screens. It supports unlimited custom workflow, user-defined fields and layouts through a J2EE server to standard Web browsers. Immediate and retroactive administration and configuration is supported through the Web browser without programming or schema modification. Full language-independent, bi-directional Web API. Reports to HTML, Word, Excel, XML, Adobe PDF and text.
Platforms
Client: Any with a browser for both user and admin access. API: Access from any program or web page. Command Line Interface: Windows, Solaris Linux. Server: Windows, Linux, Solaris, Other Unix.

Entry updated January 7, 2004.
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FogBUGZ

Kind of Tool
Web-based bug database
Organization
Fog Creek Software
http://www.fogcreek.com/FogBUGZ/
Platforms
WinNT/2000

Entry updated May 19, 2001.
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BUGtrack

Kind of Tool
Web-based defect and issue tracking and project management system
Organization
ForeSoft Corporation
http://www.bugtrack.net/
Software Description
If you are looking for a reliable, convenient, secure and completely Web-based defect and issue tracking system - here it is! Exceptionally easy and quick to learn (no training required), packed with many powerful features, attractively priced, BUGtrack is the best choice for your company. BUGtrack utilizes the latest .NET Microsoft technology, has lightning-fast response and 100% up time. You don't like limits, and neither do we. Our BUGtrack allows unlimited number of users, projects and bugs and unlimited attachments storage for a low flat rate. Enjoy intentional simplicity of basic operations or take advantage of powerful PRO features like E-mail interface, Open API, Custom Form, Web Query, Project Sharing, Source Control Integration and others. Add here 24x7 extremely efficient customer support and you'll see why BUGtrack is the natural choice.
Platforms
Platform independent

Entry updated September 27, 2006.
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Bugbase 2000

Kind of Tool
Software defect tracking tool
Organization
Threerock Software
http://www.threerock.com/
Software Description
A high quality software defect tracking tool. Very scalable so it's useful for both small and large organisations. Highly configurable, integration with email, web based reporting etc.
Platforms
Windows 95/98/NT/2000

Entry added August 1, 2001.
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AdminiTrack

Kind of Tool
Hosted Issue and Defect Tracking Application
Organization
AdminiTrack, Inc.
http://www.adminitrack.com/
Software Description
Hosted Issue and Defect Tracking Application
Platforms
Internet Exployer 4.1 and above and Netscape 6.01 and above.

Entry added September 5, 2001
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Alcea Fast BugTrack

Kind of Tool
Web based defect tracking tool
Organization
Alcea Technologies Ltd.
http://www.alceatech.com/
Software Description
Fast BugTrack is a web-based defect management system. It has no external dependencies such as operating systems, webservers, databases, perl, PHP, etc. This means you can have Fast BugTrack up and running in as little as 15 minutes. Fast BugTrack has a webserver built in, and uses a flat-file based system to store bugs. It is meant to be a light-weight system geared towards small, fast development shops.
Platforms
Windows 95/98/NT/2000, Mac, Linux, Solaris, SunOS, HP-UX, Other Unix

Entry added September 5, 2001
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WebPTS

Kind of Tool
Online Problem Tracking System
Organization
Zambit Technologies, Inc.
http://www.zambit .com/
Platforms
Hosted web-based problem system that is maintained by Zambit Technologies, Inc.

Entry added October 16, 2001
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QuickBugs

Kind of Tool
Bug tracking
Organization
Excel Software
http://www.excelsoftware.com/quickbugswin.html
Software Description
QuickBugs is a tool for reporting, tracking and resolving the countless bugs, issues, changes and new features involved in product development. Key attributes include extreme ease-of-use and flexibility, a shared XML repository accessible to multiple users, multiple projects with assigned responsibilities, configurable access and privileges for users on each project. Virtually everything in QuickBugs is configurable to the organization and specific user needs including data collection fields, workflow, views, queries, reports, security and access control.
Platforms
Windows 95, 98, NT, 2000 or XP

Entry added November 18, 2001
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Bugzero

Kind of Tool
A web-based bug/issue tracking system. Easy-to-use, customizable, and supports multiple projects, role-based access, automatic bug-assignment, file attachement, advanced search, and email notification.
Organization
WEBsina
http://www.websina.com/bugzero/
Platforms
platform-independent

Entry added January 31, 2001.
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T-Plan Incident Manager

Kind of Tool
Web and Client Defect Tracking Tool with or without integrated Test Management
Organization
T-Plan Limited

http://www.t-plan.com/
Software Description
T-Plan Incident Manager can be run as an integrated module of T-Plan Professional or can be run as a standalone application. With full integration with T-Plan Professional the benefits of tracking your raised issues against the test or requirements documentation is realised. Thus offering full traceability of issues right across the project lifecycle.

Key Features:

Platforms
All Windows based platforms, Hosted web-based service, or Web Service with Windows NT/2000

Entry updated August 29, 2006.
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BugAware

Kind of Tool
Bug Tracking Software
Organization
Jackal Software Pty Ltd
http://www.bugaware.com/
Software Description
Easy to use Bug Tracking Software. BugAware is web based available ASP Hosted or locally installed. Submit bugs which include custom fields, file attachments, time tracking, change history and a user discussion thread.
Platforms
Microsoft Windows Server, IIS.

Entry updated August 29, 2006.
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TeamTrack

Kind of Tool
Web-architected change management, bug and defect tracking software for development, technical support, quality assurance and help desk teams
Organization
SERENA Software, Inc.
http://www.serena.com/products/teamtrack/
Software Description
TeamTrack is a Web-architected, secure and highly configurable enterprise class solution platform, built to map, track and enforce your business processes at the task level. TeamTrack helps you rapidly automate your business processes, manage issues throughout the entire lifecycle of your projects, and facilitate collaboration with all stakeholders across the enterprise and beyond - regardless of your industry. TeamTrack integrates to your other enterprise applications allowing you to leverage your investment and increase work efficiency between teams.
Platforms
Server: Windows, Red Hat Linux, Solaris

Entry updated February 21, 2002.
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Squish

Kind of Tool
Web-based issue tracking
Organization
Information Management Services, Inc.
http://www.squishlist.com/
Software Description
Squish is a Web-based issue tracking system that will help you keep each of your projects organized. It can be used for projects that are in development and for projects that are fully developed. It is useful for manager, developer, and user alike. Track bugs, track issues, and track requests. Track anything and everything that will keep you and your development team organized. Squish is versatile. It is a communications tool designed to work for you and your entire team!
Platforms
All (only a browser is required).

Entry updated March 1, 2002.
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BugHost

Kind of Tool
Free or subscription-based hosted bug tracking system
Organization
Active-X.COM
http://www.bughost.com/
Software Description
BugHost is a free hosted bug tracking system ideal for small- to medium-sized companies.

BugHost is completely Web-based, which means there is no software to install and users will be able to use the system from any browser with an Internet connection.

Designed from the ground up, the system is easy to use, extremely powerful, and customizeable to meet your needs.

Currently, two packages are available: the Free Package, which has a limited set of functionality and the Basic Package, which includes many new features as well as more project and user licenses.

Quick Feautre List:

  • Classify bugs with Project, Application, Module, Category, BugType, Priority, Severity and Status.
  • Audit trail
  • Global update
  • Integrated email with email notifications
  • Export
  • Attach files, pictures, and add HTML links
  • Workflow capable
  • Secure site with SSL encryption
  • Custom submit and edit forms
  • Standard reports and advanced searching
  • Statistics
  • User home page with open issues
  • Web Submit(tm) for anonymous bug submission
Platforms
Supports all platforms - just need an Internet connection and Web browser.

Entry updated March 20, 2002.
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GRAN PM

Kind of Tool
Web based bug tracking software, available as free service
Organization
GRAN Ltd.
http://www.granpm.com/
Software Description
Web based bug tracking, employee timesheet tracking, hierarchy of tasks and users, file uploading, email notify, complex security, task filtering, reporting. Based on EJB and ORACLE DBMS.
Platforms
Cross-platform (Linux, Solaris, Windows) J2EE Server ORACLE

Entry updated March 21, 2002.
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inControl

Kind of Tool
track and manage defects
Organization
stag software private limited
http://www.stagsoftware.com/
Software Description
Fault Management and Analysis System is a defect management system and more� In addition to helping you managing defects, it is intended to help you analyze the defect data to assess the product quality, process capability and aid you in management tracking.

Advantages:
Web-enabled interface � Melds into your intranet
Mail enabled � Automatic notification
Platform neutral � No demands on other licensing requirements!
Simple workspace � GUI metaphor is friendly!
Notification and Alerts � Keeps you alert!
Query-by-forms - Powerful searches possible, yet simple
Graphs and reports � Help you to convert data to information!
Specific user roles � Implement access control on defects
Full bug history

Features:
Controlled management of defects from discovery to resolution
Analyze
Defect/Issue History

Platforms
Linux and Windows

Entry updated February 21, 2003.
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Ozibug

Kind of Tool
Web-based bug tracking system
Organization
Tortuga Technologies
http://www.tortuga.com.au/
Software Description
Ozibug is a platform-independent, Web-based bug tracking system. It is written entirely in Java, and utilizes servlet technology. This allows Ozibug to be installed and run on any platform for which a Java Virtual Machine (JVM) and servlet container are available. It is ready to work straight out of the box on any platform. However, for those who require more flexibility, it provides features such as role based access, audit trails, email notifications, full internationalization, and a customizable appearance.

Two editions of Ozibug are available, the fully featured Enterprise Edition with optional support is available for purchase online through a secure payment server, while the basic Community Edition is available at no cost.

For more information and access to the demonstration systems visit the Ozibug Home Page.

Platforms
Platform-independent.

Entry updated May 12, 2002.
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eQRP

Kind of Tool
Compliance Management Software
Organization
Amadeus International Inc.
http://www.amadeussolutions.com/
Software Description
Software for integrated compliance management including ISO 9001, ISO 14001, HACCP and Health and Safety, 21CFRPart11.
Platforms
Windows 98 / NT / 2000 / XP

Entry updated March 17, 2004.
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Advanced Defect Tracking

Kind of Tool
Defect Tracking Software
Organization
Borderwave Software
http://www.borderwave.com/
Software Description
Advanced Defect Tracking is designed for software companies to simplify their feature development, bug tracking, and helpdesk support. The software allows you to track features, defects, bugs by product, version, customer etc. Once defects, incidents or features are entered, real-time reports can be generated by employee, or by product and version to quickly determine what has or has not been resolved/fixed. Advanced Defect Tracking's greatest benefit is allowing you to ensure that all the features, bugs etc, for a product, are resolved by the time the product is released.
Platforms
Windows 98,95,ME,XP,NT,2000

Entry updated May 14, 2002.
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RADAR

Kind of Tool
Review-based Defect Management System
Organization
Cosmonet Solutions
http://www.ecosmonet.com/
Software Description
RADAR is a complete Web based solution that helps an organisation track, communicate, resolve and analyze defects in a software lifecycle, employing the Review Based Model. RADAR follows SEI-CMM principles. Highlights ...
  • Review Based
  • Simple Administration Module
  • Distributed/Centralized Architecture
  • Export to Excel
  • Web Based Architecture
  • Powerful Query Engine
  • Open Database
  • Customizable In-Tray
  • 3 Levels of Security
  • Easy to use User Interface
  • Notifications through E-mail
  • Y2K Compliant
  • Built in Reports Generator
Platforms
Windows 9x, Windows NT, Windows 2000; SQLServer 6.5+, Oracle 8+, MSAccess 97+

Entry updated June 11, 2002.
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Defect Agent

Kind of Tool
Defect tracking software
Organization
Inborne Technology Corporation
http://www.defectagent.com/
Software Description
Defect Agent is powerful, get-to-the point defect tracking software for software development teams. Track bugs and enhancement suggestions easily!

General features include bug tracking, workflow management, project prioritization, detailed audit history for each item, data table definition, and the ability to maximize communication between all technical staff members.

Development, quality assurance, documentation and technical support teams all use Defect Agent to facilitate defect reporting, verification, repair, testing and final release.

Platforms
Windows 98, NT, 2000, XP

Entry updated November 6, 2002.
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Bugtrack

Kind of Tool
Web based bug tracking system (freeware)
Organization
Agstools
http://sourceforge.net/projects/btrack
Software Description
Bugtrack is a web based bug tracking system written in Perl/DBI. The goal was to create an open-source, feature-rich bug tracking system that was easy to install and worked cleanly with many different database backends.
Platforms
Linux, Solaris, Windows

Entry updated February 3, 2003.
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Scarab

Kind of Tool
Issue / Defect tracking system (freeware)
Organization
Scarab project
http://scarab.tigris.org/
Software Description
The goal of the Scarab project is to build an Issue Tracking System that has the following features: A full feature set similar to those found in other Issue Tracking Systems: data entry, queries, reports, notifications to interested parties, collaborative accumulation of comments, dependency tracking, collaborative prioritization (voting).
Platforms
Unix, Windows

Entry updated February 3, 2003.
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Roundup

Kind of Tool
Issue-tracking system (freeware)
Organization
Roundup project
http://roundup.sourceforge.net/
Software Description
Roundup is a simple-to-use and -install issue-tracking system with command-line, web and e-mail interfaces. It is based on the winning design from Ka-Ping Yee in the Software Carpentry "Track" design competition. Beta status.
Platforms
Implemented in Python

Entry updated February 3, 2003.
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Mantis

Kind of Tool
Bug tracking system (freeware)
Organization
Mantis project
http://www.mantisbt.org/
Software Description
A php/MySQL/web based bug tracking system.
Platforms
Unix, Windows.

Entry updated February 3, 2003.
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BugRat

Kind of Tool
Bug reporting and tracking system (freeware)
Organization
Giant Java Tree
http://www.gjt.org/pkg/bugrat/
Software Description
BugRat is free Java software that provides a sophisticated, flexible bug reporting and tracking system. BugRat provides the following features:

  • Utilizes relational database for data storage
  • Utilizes JDBC for database access
  • Provides a Servlet interface to the database
  • Allows for reporting bugs via the web
  • Allows for reporting bugs via email
  • Allows browsing and searching via the web
  • Includes Java client for managing the database
Platforms
Java-enabled web server.

Entry updated February 3, 2003.
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Abuky

Kind of Tool
Bug tracking system (freeware)
Organization
Abuky project
http://abuky.sunsite.dk/index.html
Software Description
Abuky stands for the Aoo BUg tracKing sYstem, while AOO stands for Art Of Open Source. Abuky is a system for tracking bugs and aiding the developer to fix them, written in Java with JSP as web interface.
Platforms
Linux, Solaris, Windows 98, Windows 2000

Entry updated February 3, 2003.
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Tracker

Kind of Tool
Bug tracker. (freeware)
Organization
Ken Manheimer
http://www.zope.org/Members/klm/TrackerWiki/FrontPage
Software Description
Conducts web-based support and development dialogues, organizing the flow and artifacts of the correspondence on a Zope web site.
Platforms
Runs on a Zope application server.

Entry updated February 3, 2003.
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Atlassian JIRA

Kind of Tool
Web-based Issue Tracking Software
Organization
Atlassian Pty Ltd
http://www.atlassian.com/software/jira/
Software Description
JIRA is a brilliantly simple, incredibly powerful way to track and manage issues. It handles all kinds of issues (bugs, features, enhancements, and tasks) and can be used for bug tracking, development help, project management, or group task cataloging.
Platforms
All Java platforms.

Entry updated April 9, 2003.
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AceProject

Kind of Tool
Bug Tracking Software
Organization
Websystems Inc.
http://www.aceproject.com/
Software Description
Offers free web-based bug tracking software designed for project managers and developers. Try the demo version and then create your free account.
Platforms
All Platform

Entry updated May 16, 2003.
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OnTime Defect Tracker

Kind of Tool
Defect and Feature Management
Organization
Axosoft
http://www.axosoft.com/
Software Description
OnTime is a team-based defect and feature tracking tool designed as a windows application, web application or a hosted service. OnTime helps users keep track of any number of projects, sub-projects, defects and features.

For each defect and feature, OnTime will track the status, assignment, priority, severity and much more. Easily customize the interface for each user, add custom defined fields, create project-based security roles, create public and private filters, keep track of changes through history and audit trails and much more.

OnTime single-user version is free and also offers a free web services API SDK to integrate bug reporting and feature request capabilities into existing applications. For more information, visit http://www.axosoft.com.

Platforms
Windows 98/Me/2000/XP/.NET

Entry updated May 18, 2004.
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LegendSoft SPoTS

Kind of Tool
Service Order and Problem Tracking System
Organization
LegendSoft Inc.
http://www.troubleticketsoftware.com/
Software Description
LegendSoft SPoTS is a secure, on-line, enterprise-class work order and defect tracking system. SPoTS incorporates CRM functionality that enables customer history retention, customer account creation and customer contact maintenance. Service orders (work orders, bugs, enhancement requests) can be tracked by customer or by project. Spots' hosted architecture allows for rapid system deployment.
Platforms
All (Product is hosted.)

Entry updated January 21, 2003.
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RMTrack

Kind of Tool
A web based defect tracking application with graphical workflow modelling, customizable fields and data entry form, a query and layout wizard for great reporting, plus much more.
Organization
RMTrack Issue Tracking Solutions Inc.
http://www.rmtrack.com/
Software Description
RMTrack is an easy to use, easy to customize, web-based application for bug tracking, defect tracking, issue tracking and managing any project related issues. Designed for ultimate usability, flexibility and efficiency, RMTrack was carefully designed to be easily customized, user friendly and extremely intuitive. The graphical workflow modeler makes customizing the automated workflow simple as point and click. The query wizard and layout designer allow for fast generation of custom reports that can download to Excel or displayed in a printer friendly format. RMTrack is committed to providing customers with the very best issue tracking tool possible.
Platforms
Server: Windows 2000 + SQL Server Client: IE4 or higher

Entry updated March 4, 2003.
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BugStation

Kind of Tool
Bugzilla Hosting and turnkey Server Appliances
Organization
Bugopolis LLC
http://www.bugopolis.com/
Software Description
Web-based turnkey Bugzilla solutions with Tools for Windows users, tech support & maintenace. Centralized bug tracking with Bugzilla, SVN & MediaWiki integration available.
Platforms
Web-based. Accessible from any platform with a web browser.

Entry updated June 29, 2007.
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IssueView

Kind of Tool
Windows Defect Tracking software
Organization
IssueView.Com
http://www.IssueView.Com/
Software Description
IssueView supports SQL Server and Access. It has sophisticated reporting, Charts, Graphs, e-mail notification, and multi-project support, and a web interface. A free single user license is available.
Platforms
Windows

Entry updated August 6, 2003.
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icTracker

Kind of Tool
Web-based Bug Tracking and Project Management Software
Organization
IC Soft, Inc.
http://www.ic-soft.com/products/ictracker.htm
Software Description
icTracker is a fully web-based productivity enhancement software for project management, task management, document management, and bug tracking. Unlike typical client-server business solutions, icTracker is fully web-based, so there's never any client software to distribute, install, configure, or maintain.

icTracker is a compact, easy-to-learn, web-based project management software that helps any business or work group define projects, assign tasks and sub-tasks, streamline work flow, communicate among team members, assure accountability, track bugs, store documents, software testing, manage important links, keep records, take notes, and generate reports.

Platforms
Microsoft Windows Server 2000 with Internet Information Server (IIS) 5.0. Microsoft Windows Server 2003 with Internet Information Server (IIS) 6.0.

Entry updated March 29, 2004.
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Defect Manager

Kind of Tool
Professional Grade Defect Management and Call Tracking
Organization
Tiera Software, Inc
http://www.tierasoft.com/
Software Description
Thousands of companies have downloaded Defect Manager to enhance and optimize their software product development, IT projects, and Web site development. Defect Manager is a Windows and browser based system. Defect Manager user intertface has the same look and feel regardless of whether you are using the Windows version and/or the browser version. No learning curve when you are working at home. Perfect for out sourced developers, testers, telecommuters. The user interface is very easy and intuitive. The product has many features including audit trail, problem chaining, problem escalation, custom filters, keyword searching, work queue management, test case management, Microsoft Visual Source Safe support, customizable e-mail alerts, reporting and more. The product comes with an MS Access database, and supports Oracle, SQL Server, Sybase, Ingres and Postgres databases. The product provides a customizable Tech Support portal for your clients, so that they can add, review, and annotate their problems. Your clients can also search the knowledgebase for off hours support. Defect Manager is affordable. Site licenses available. Yearly subscriptions are also available.
Platforms
Windows 98/NT/2000/2003/XP

Entry updated June 19, 2004.
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FMAS

Kind of Tool
Beyond tracking and managing defects.
Organization
stag software private limited
http://www.stagsoftware.com/
Software Description
Fault Management and Analysis System is a defect management system and more� In addition to helping you managing defects, it is intended to help you analyze the defect data to assess the product quality, process capability and aid you in management tracking.

Advantages:
Web-enabled interface � Melds into your intranet
Mail enabled � Automatic notification
Platform neutral � No demands on other licensing requirements!
Simple workspace � GUI metaphor is friendly!
Notification and Alerts � Keeps you alert!
Query-by-forms - Powerful searches possible, yet simple
Graphs and reports � Help you to convert data to information!
Specific user roles � Implement access control on defects
Full bug history

Features:
Controlled management of defects from discovery to resolution
Analyze
Defect/Issue History

Platforms
Linux and Windows

Entry updated February 21, 2003.
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TrackStudio Enterprise

Kind of Tool
Java-based defect tracking software
Organization
TrackStudio, Ltd
http://www.trackstudio.com/
Software Description
Hierarchical issue tracking for the enterprise. Using Java technology, situable for Windows/Linux. Hierarchical tasks, workflow automation, e-mail notification and submission, advanced security, reports, SOAP API, IDE & SCM integration.
Platforms
Microsoft Windows NT/2000/2003/XP, Linux, Sun Solaris, Hewlett Packard HP-UX, IBM AIX

Entry updated January 7, 2005.
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Bug-Track.com

Kind of Tool
Access your bugs, issues or defects from anywhere.
Organization
Bug-Track.com
http://www.bug-track.com/
Software Description
Here's a web-based service specifically designed to log and track your project's bugs. You can access encrypted reports of your bugs, issues or defects from anywhere at any time through a web browser (or lock it into just your own web server). Unlimited users, unlimited projects. Open a free trial account, full refund is guaranteed if you are not satisfied within 15 days. Here's a bonus: even if you cancel the service, you can still access the bug reports generated while you were a subscriber! Available in French and English.
Platforms
All

Entry updated March 22, 2003.
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Support Tracker

Kind of Tool
Web enabled bug reporting application based in Lotus Notes
Organization
Automation Centre
http://www.trackersuite.com/support
Software Description
Support Tracker is a Web enabled help desk/bug tracking application. It is one of the modules in the Tracker Suite software package. Tracker Suite applications are based on Lotus Notes, allowing Support Tracker customers to leverage their existing Notes infrastructure for a comprehensive bug reporting/management solution. Because Tracker Suite is server based, Support Tracker installs with zero impact on the desktop. Users can create, track, and manage bug reports through Lotus Notes or over the Web. Reported bugs are automatically assigned, routed, and escalated via Service Level Agreements for proper prioritization and resource allocation. Support Tracker also offers FAQ and Knowledgebase functionality.
Platforms
Windows 2000, Windows XP, Unix, Linux

Entry updated April 21, 2003.
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yKAP - Your Kind Attention Please

Kind of Tool
Powerful Web / XML based defect tracking, issue management software
Organization
DCom Solutions
http://www.ykap.com/
Software Description
Powerful, cost effective, Customizable, Web based(XML) Bug / Defect tracking, Issue Management and Messaging product. Apart from having a pleasing interface and being easy to learn, yKAP features include support for unlimited projects, test environments, attachments, exporting data into PDF/RTF/XLS/HTML/Text formats, rule-based email alerts, exhaustive search options, saving searches (public/ private), Auto-complete for user names, extensive reports, history, custom report styles, exhaustive data/trends analysis, printing, role-based security. Apart from pre-defined values, yKAP allows the user to add custom values for system parameters such as Status, Defect cause, Defect type, priority, etc. yKAP is installed with complete help documentation.
Platforms
Windows NT/2000/XP, IE 5.0 (or above) client, MS SQL Server 7.0 (or later)

Entry updated May 1, 2003.
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BugLister

Kind of Tool
Defect and feature tracking tool
Organization
Lit Window Productions
http://www.litwindow.com/buglister
Software Description
Lightweight utility to track bugs. Designed for single users and small to medium teams. Design goals were: fast, easy to use, small, no administration headache. No server required. Features: e-mail notification, very fast startup, and more... The .EXE is tiny and runs on Win98 and above. No installation needed, just copy it to a network drive and run it from any computer connected to the network.
Platforms
Win98, WinNT, Win2000, WinME, WinXP

Entry updated June 13, 2004.
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ITracker

Kind of Tool
A Java J2EE issue tracking system. (freeware)
Organization
itracker.org
http://www.itracker.org/
Software Description
ITracker is a Java J2EE issue tracking system designed to support multiple projects with independent user bases. It supports features such as multiple versions and project components, detailed histories, per project user permissions and multiple email notifications.
Platforms
J2EE application server

Entry updated May 9, 2003.
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SourceCast

Kind of Tool
collaborative software development
Organization
CollabNet, Inc.
http://www.collab.net/
Software Description
The CollabNet® SourceCast® environment combines the components for collaborative software development into a solution that can be easily integrated with any existing processes.
Platforms
Hosted delivery.

Entry updated May 15, 2003.
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OfficeClip Defect Tracker

Kind of Tool
Web Based Defect Tracking System
Organization
OfficeClip. LLC
http://www.officeclip.com/web/track_bug_issue/home.html
Software Description
OfficeClip Web-Based Defect Tracking system consists of rules based notification engine, ability to create custom filters and reports and ability to create configurable knowledge base out of the tracked cases. it also allows creation of a html page for customers to input and track the defects.
Platforms
Windows

Entry updated May 25, 2003.
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BugMonitor.com

Kind of Tool
Quality online bug tracking
Organization
BugMonitor.com, Inc.
http://www.bugmonitor.com/
Software Description
BugMonitor.com is a web-based bug tracking service for the software development industry. It provides quality assurance personel, developers, and their clients global defect management throughout the software development life cycle. BugMonitor.com balances features, security, quality, and reliability with cost. There's no software to own, maintain, or install. Log in with your browser and go. Hosted. Free 45-day trial.
Platforms
Hosted

Entry updated August 20, 2003.
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ProjectLocker

Kind of Tool
Managed Source Control, Issue Management, and Project Management Tools
Organization
One Percent Software
http://www.projectlocker.com/
Software Description
ProjectLocker is designed to help software teams build better software faster. ProjectLocker managed project solutions save time by eliminating the administrative burden of maintaining project infrastructure.

ProjectLocker's managed source control system uses a secured version of the industry-standard CVS as its base. Our 24x7 Network Operations Center ensures availability, and all data is stored on redundant servers and backed up daily. ProjectLocker does the dirty work so you don't have to.

ProjectLocker Issue Management is a fully-featured Web-based bug tracking system. In contrast to other issue management tools, ProjectLocker provides substantially greater flexibility and fewer limitations. With ProjectLocker, teams can easily customize their issue types (i.e. bug, feature), severity levels, user roles, and more. ProjectLocker doesn't require teams to change their process and language to fit the bug tracker. ProjectLocker also provides tools for project managers, including sophisticated querying and reporting.

Platforms
All.

Entry updated December 16, 2003.
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AQdevTeam

Kind of Tool
Bug Tracking System
Organization
AutomatedQA Corp.
http://www.automatedqa.com/
Software Description
A full-featured issue tracking system by AutomatedQA. It lets you create custom lifecycle schemes for your documents. Web-based and standard user interface. Free trial.
Platforms
Microsoft Windows 98 SE, Windows ME, Windows NT 4.0 (with Service Pack 6), Windows 2000, Windows XP or Windows Server 2003

Entry updated February 2, 2004.
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BitDesk

Kind of Tool
Scalable desktop-based bug tracking tool.
Organization
PTLogica
http://www.ptlogica.com/bitdesk/overview.htm
Software Description
Scalable desktop-based bug tracking tool supporting multiple tab-organized products.
Platforms
Windows NT4, 2000, XP, and Server 2003.

Entry updated February 24, 2004.
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BridgeTrak Suite

Kind of Tool
Bug tracking software
Organization
Kemma Software
http://www.kemma.com/
Software Description
Windows and Web based bug tracking software for help desks and development teams. Assign and track defects and development issues. Link issues to Visual Source Safe Interface check-outs. Automatically generate release notes. Create an internal knowledgebase and more.
Platforms
Windows or web-based

Entry updated May 6, 2004.
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PloneCollectorNG

Kind of Tool
A Plone-based bugtracking system (freeware)
Organization
ZOPYX Software Development and Consulting Andreas Jung
http://www.zopyx.com/
Software Description
A web-based bugtracking solution for Plone.
Platforms
Zope, Plone. Published as open-source under the ZPL

Entry updated November 11, 2004.
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BugBox

Kind of Tool
PRINCE2 defect tracker and issue log
Organization
BugBox
http://www.bugbox.biz/
Software Description
Are you a project manager? Do you work in a project team? Need an issue log or defect tracking in your project? Do your customers want PRINCE2 used by your team?

BugBox is used by thousands of project managers all over the world. BugBox is free to download and very, very easy to use. Deliver your PRINCE2 project on time with BugBox...

Platforms
unknown

Entry updated December 8, 2004.
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Deskzilla

Kind of Tool
Offline desktop client for Bugzilla
Organization
ALM Works
http://deskzilla.com/
Software Description
Deskzilla is an offline desktop client for Bugzilla bug tracking system. Deskzilla helps Bugzilla users to achieve greater productivity and build a better working environment. Deskzilla is free for open-source projects.
Platforms
Any supporting Java: Windows 98-2003, Linux, MacOS X 10, Solaris.

Entry updated January 27, 2006.
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vManage

Kind of Tool
vManage allows you to organize and manage the testing process by providing tools that aid in bug tracking and test and requirements management.
Organization
Verisium, Inc.
http://www.verisium.com/
Software Description
vManage allows you to organize and manage the testing process by providing tools that aid in bug tracking, test and requirements management. A web based interface lets you share testing information among team members who are integrated via Verisium's testing solutions. With vManage, you can create projects that correlate tests, requirements that prompted the tests and bugs resulting from those tests. vManage allows you to monitor the progress of manual and automated tests and effortlessly locate critical information pertaining to any test, requirement or issue.
Platforms
Windows 2000, Windows XP, Windows Server 2003

Entry updated September 4, 2006.
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QAS.PTAR (Problem Tracking and Reporting)

Kind of Tool
Lotus Notes-based Defect Tracking Software
Organization
OBJENTIS Software Integration GmbH
http://www.objentis.com/
Software Description
QAS.PTAR is a workflow based solution for defect tracking. Defects may be assigned to responsible groups and/or persons. The defect resolution workflow may freely be defined in an associated configuration database. Reporting interfaces are provided for Excel and Word.
Platforms
Lotus Notes.

Entry updated March 8, 2006.
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Bug Trail

Kind of Tool
Bug Reporting & Tracking tool
Organization
Osmosys
http://www.osmosystems.com/bugtrail.htm
Software Description
Capture and track all your software bugs with Bug Trail. This easy to use tool allows you to attach screenshots, automatically capture system parameters and create well formatted MS-WORD and HTML output reports. Customizable defect status flow allows small to large organizations configure as per their existing structure. Available both in personal and Workgroup versions and runs on Windows XP, 2000, 2003.
Platforms
Windows XP, Windows 2000, Windows 2003

Entry updated April 25, 2006.
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BugUP

Kind of Tool
Web based bug/test tracking
Organization
InformUP
http://www.informup.com/
Software Description
BugUP Tracker give you the best Solution to Manage and Track your Bugs. It's very Simple, Inexpensive, Powerfull, Full Web Designed and give you the best for your money.
  • Fully web based, no client installation.
  • Inexpensive but very powerfull. Best for small and medium group.
  • It has all feature you need to manage your projects.
  • Easy to setup and administer.
  • Easy to use and very friendly.
  • Download and try it for free for 4 users
Platforms
Windows 2000, Windows 2003, Windows XP

Entry updated June 4, 2006.
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JTrac

Kind of Tool
Open Source, customizable issue tracking (freeware)
Organization
http://jtrac.info/
Software Description
JTrac is an open source and highly customizable issue-tracking web-application written in Java.

Features:

  • Add custom fields and drop downs
  • Customizable workflow
  • Field-level permissions
  • Detailed history view
  • E-mail notifications
  • File attachments
  • Search and filter even on custom fields
  • Dashboard view of statistics
  • Export data and search results to Excel
  • Support for all popular databases
  • Embedded database and web-app server - download and start using right away!
Platforms
all platforms supported by Java

Entry updated August 30, 2006.
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Trac

Kind of Tool
An enhanced wiki and issue tracking system (freeware)
Organization
Edgewall Software
http://trac.edgewall.org/
Software Description
Trac is an enhanced wiki and issue tracking system for software development projects. Trac uses a minimalistic approach to web-based software project management. Our mission is to help developers write great software while staying out of the way. Trac should impose as little as possible on a team's established development process and policies.

It provides an interface to Subversion, an integrated Wiki and convenient reporting facilities.

Trac allows wiki markup in issue descriptions and commit messages, creating links and seamless references between bugs, tasks, changesets, files and wiki pages. A timeline shows all project events in order, making the acquisition of an overview of the project and tracking progress very easy.

Platforms
Linux, Unix, Mac OS X, Windows

Entry updated June 29, 2007.
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IssueNet Intercept

Kind of Tool
A suite focused on enterprise issue management and defect tracking
Organization
Elsinore Technologies
http://www.elsitech.com/
Software Description
IssueNet Intercept enables change requests, bugs, defects, problem reports, requirements, and other issues to be managed easily and effectively. The successor to Visual Intercept, IssueNet Intercept is built from the ground up in .NET to be highly customizable and flexible to the requirements of each organization. Integrations with MS Outlook and Visual Studio, in addition to the standard clients, allow the user to work unencumbered in the preferred environment, while configurable dashboards and integration to MS Project enhance transparency and project management. IssueNet solutions for help desk and IT change management are also available.
Platforms
Client: Windows 98/NT/2000/XP/Vista. Server: Windows XP, Server 2000, Server 2003

Entry updated October 5, 2007.
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Bug Tracker Server

Kind of Tool
Web based bug/defect tracking software
Organization
Avensoft, Inc.
http://www.avensoft.com/ptbt.html
Platforms
Server: Windows with MS Access, MS SQL Server or Oracle.

Entry updated March 24, 2008.
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fixx

Kind of Tool
Web-based bug tracking and issue tracking system
Organization
hedgehog lab
http://hedgehoglab.com/products/fixx
Software Description
fixx is a web-based bug tracking and issue tracking system for software teams in the enterprise. With a focus on user experience and collaboration, fixx helps you resolve your bugs and deliver software on time.
Platforms
Cross-platform (platforms supported by Java)

Entry updated June 2, 2008.
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